5 out of 5

" The products are great quality.The service is excellent! I was looked after by Oliver. He is very knowledgeable about all products and he took myself and my partner through each step of buying a bike and the products we would need with great attention to detail. He was patient and professional at all times. I know that if we have any further questions or need further assistance he will be happy to help. Thank Big Bear bikes. We will definitely be back and would recommend you to others. "

5 out of 5

" First time for many years back to having a bike. Absolutely brilliant staff very helpful nothing too much bother, not pushy gave some great advice advantages disadvantages on ebikes. things we really need on bike rides. Yes a little more expensive than some but the quality says it all. Definitely recommend big bear bikes .a big thanks to the guys . "

4 out of 5

" Good product, nice people to deal with. "

5 out of 5

" A good all-round bike shop with ample parking in a good all-round location..! Pleasant, competent and knowledgable staff, efficient workshop servicing and a bright, airy showroom with a large selection of bikes and accessories, plus eBike charging and washing facilities..all you need really..! Worth my 50+ miles round trip. "

5 out of 5

" Adverts honest and staff very knowledgeable and attentive. The fact that they checked that I fitted the bike before it was sold to me was a refreshing change. I also like the fact that it was not a hard sell environment. "

5 out of 5

" Great customer service very helpful "

5 out of 5

" A very customer focussed experience when you chose to use Big Bear bikes. They will go the extra mile every time to ensure that you are looked after, and that everything is as you would expect it to be, whether it’s a new bike or as I have just had done, enhanced service on my Trek4. My thanks to David and the team members. Well done. "

5 out of 5

" Quality service, great set of lads. "

5 out of 5

" First class service. They did what they said they would do. The bike exceeded my expectations and Alsitair was very helpfulo and had endless patience. "

5 out of 5

" Great service "